Privacy Policy


Pursuant to the Spanish Organic Law 15/1999, 13 December on Personal Data Protection (hereinafter, LOPD), through this privacy policy (hereinafter, the “Privacy Policy”), CRAMBO, SA (hereinafter, “hey!tech”) wishes to inform you about the personal data protection policy of its website so that you may freely and voluntarily decide whether you wish to provide hey!tech with the personal data that it may request or that it may obtain from you when you access and use the website.


This Privacy Policy establishes the terms in which hey!tech protects the information provided by its users when using its website.


hey!tech is committed to protecting its users’ data. When you are asked to complete the personal information fields so that you can be identified, hey!tech guarantees that this data will only be used pursuant to the terms provided within this document. However, this Privacy Policy may change over time or be updated. It is therefore recommended, and you are strongly encouraged, to continually review this page to ensure that you agree to such changes.


The information collected


The hey!tech website may collect personal information, for example: name and contact information such as your email address and information for demographic purposes. Also when necessary, more specific information may be required to process an order or make a delivery or send an invoice.


During the user registration process, you may expressly authorise hey!tech to send commercial communications, by email or other equivalent electronic means, such as SMS, about its products or services, discounts or events organised by hey!tech, that the company considers may be of interest to you, and as long as you consent to such treatment by checking the appropriate box during the registration process. These emails will be sent to the address you provide and your consent may be revoked electronically at any time.


You accept the use of your dissociated data, used anonymously, to compile statistical information to improve the application.


Use of the information collected


The hey!tech website uses the information provided pursuant to the purpose of its collection, particularly to maintain a register of users and orders, if applicable, to send offers and promotions related to its products and services if consent is provided, and to prepare statistical information to improve the service.


hey!tech is highly committed to fulfilling the commitment to keep your information safe. It uses the most advanced systems and updates them constantly to ensure that there is no unauthorised access.


hey!tech will not sell, assign or disclose the personal data provided without your consent, unless expressly required to do so by a judge or administrative authority.


User rights


You may at any time exercise your rights to access, modify, cancel or oppose the processing of your personal data by writing to Calle de los Torneros, 7, 28830 San Fernando de Henares, Madrid, Spain, attaching a copy of your National ID document or passport.




A cookie refers to a file that is sent for the purpose of requesting permission to be stored on your computer. When accepted, the file is created and the cookie then serves to provide information regarding web traffic, and also facilitates future visits to a website. Another function of cookies is that they enable the website to recognise you individually and therefore provide you with a more personalised service on the website.


hey!tech’s website uses cookies to identify the pages that are visited and the visit frequency. This information is used only for statistical analysis and then the information is permanently deleted. Cookies can be deleted at any time from your computer. However, cookies help to provide a better service on websites, and do not provide access to information from your computer or from you, unless you accept it and provide it directly. The use of cookies can be accepted or rejected. However, most browsers automatically accept cookies because doing so they provide a better service on the website. Your computer can also be configured to decline cookies. If they are rejected, you may not be able to use some of the services or features of the hey!tech website.


Links to third parties


This website may contain links to other sites that may be of interest to you. Once you click these links and leave the hey!tech website, hey!tech has no further control over the new site to which you are redirected and therefore is not responsible for the terms or privacy or the protection of your data on third party sites. These sites are subject to their own privacy policies, so it is recommended that you check them to confirm that you agree with them.


Acceptance and changes in the privacy policy


Sending personal data through forms on the website, or through the use of other services offered on the website, implies your express consent to processing your personal data under the terms described within this Privacy Policy.


hey!tech reserves the right to change the terms of this Privacy Policy at any time.


Commitments to protect students’ privacy: “Student Privacy Pledge”.


As service providers to schools and educational centres, hey!tech has signed the “Student Privacy Pledge” commitment, accessible through the website


hey!tech supports schools and education centres to responsibly manage student data, conduct school operations, support teaching and learning opportunities, and develop and improve their products/services for education or school.


For these purposes, effective protection of student information is required, as is transparent communication with students’ legal guardians about how information is used and protected.


hey!tech is committed to responsibly and correctly managing students’ personal data, expressly assuming the commitments identified in the “Student Privacy Pledge” detailed below:

  • hey!tech shall not collect, keep, use or share students’ personal data, except to the extent necessary to meet educational or school purposes, or as authorised by legal guardians or the students themselves.
  • It shall not conduct marketing activities with students’ personal data.
  • It shall not use or disclose student data collected through an educational or school service (personal data or any other) to direct advertising to students based on their behaviour.
  • It shall not build a personal profile of the student for purposes other than supporting authorised educational or school purposes or those that are authorised by the student’s legal guardian or the student.
  • It shall not make substantial changes to the privacy policies applicable as a provider of educational services, without first notifying the owner or holders (whether the institution or educational centre, legal guardian or student when the information is collected directly from the student with the student’s/legal guardian’s permission); and in the event of these changes, it shall provide options to choose, prior to the data being used in a manner different from the terms in which they were originally set; and shall not make substantial changes to other policies or practices that regulate the use of students’ personal data, in a manner that is inconsistent with applicable contractual conditions.
  • It shall not keep, without knowledge of the affected party, students’ personal data for more time than is required to provide support for educational or school authorised purposes, or those authorised by the legal guardian or student, as the case may be.
  • It shall collect, use, share and keep students’ personal data solely for the purposes that were authorised by the institution, educational centre, teacher, legal guardian or student.
  • It shall clearly disclose in agreements or privacy policies, in a manner that is easily understandable for legal guardians to know what type of personal data is collected, if applicable, and the circumstances under which this data would be used or shared with third parties.
  • It shall provide support to access and modify personal data authorised by students or their legal guardians, either by helping the school to comply with this requirement or directly, when the information is provided directly by the student or legal guardian with their consent.
  • It shall implement a comprehensive security program that is reasonably designed to protect the security, privacy, confidentiality and integrity of the student’s personal data against risks such as access or unauthorised use, or unintentional or inappropriate disclosure, through the use of administrative, technical and physical protection measures appropriate to the sensitivity of the data.
  • It shall require its suppliers, with whom it shares students’ personal data to be able to provide the educational service, if any, to implement these same commitments to protect students’ personal data.
  • If there is a merger or acquisition by another entity, it shall allow the successor entity to acquire or maintain the personal information of the students, provided that it is subject to the same commitments to processing and use of the students’ personal data previously collected.