Conditions of purchase


The following General Conditions are intended to inform and regulate the conditions of use or purchase in the Internet portal owned by the entity CRAMBO, S.A. – Registered in the Register Mercantil de Madrid, Volume 7.014, General 6095 of Section 3 of the Book of Companies, Sheet 85, Sheet No. 71.823-2, Registration 1st – CIF: A78 / 198017 with registered office de los Torneros Street , 7 28830 San Fernando de Henares Madrid. Spain.


The simple navigation by or attributes the condition of User and this will suppose to accept without reservation of the General Conditions set out in this section. If you detect any errors or have any suggestion regarding the General Conditions you can send us an email to the address: exposing us this question.




In this section you can find commercial information about the conditions of purchase, payment methods, Shipping costs, etc.




Once your order has been completed you will have a period of 24 hours (working), counting from the end, to revoke it at no cost. To revoke an order within the indicated period you can send an email to
Or call 902 200 707 indicating your name and order details. At the end of this period, the sale will be considered closed.




PayPal ensures you protect your financial information with leading fraud prevention and security systems Terms and Conditions.
Redsys, the Secure Authentication System is the consolidated solution to be able to offer the holders PAYMENTS AUTHENTICATED INSURANCE in your Internet purchases.




– Online payment methods

Payment by PayPal: PayPal is a free and secure way to make payments online, using your credit card The debt. PayPal ensures that it protects your financial information with security and prevention systems.
Frauds industry leaders, not revealing the numbers of your card to the seller. See Help on Purchase (Https://

Payment by credit card: With the Redsys platform of Bankia you can pay with your debit card Visa or Mastercard credit.

Payment by Iupay: iupay is a digital banking portfolio that allows your users to store all their Cards to make purchases on the Internet.

Bank transfer or account entry: Forexpedite the procedures, we recommend you notify via email to The execution of the same, or send a fax with the receipt of the operation to 91 67711 13.



IBAN: ES80 2038 2823 84 6000109614



IBAN: ES37 2100 3784 37 2200032641





The buyer must pay the price of the products prior to delivery. For this you canuse any of the Forms of Payment specified above, and the receipt of theprice or the order of payment to the credit medium that, if applicable, the customer chooses, to give rise to the delivery of the products.




The shipping costs for Spain Peninsular will be € 6.62 (VAT included). For orders over € 250 (VAT included) the freights will be free.


The shipping costs for Andorra, Balearic Islands, Gibraltar and Portugal will be 10,50 € (VAT included) for the rest of the european countries will vary and the consumer will be informed in the purchase.


Shipping costs for the Canary Islands, Ceuta and Melilla will be € 18.00 (VAT included). If any, the recipient must pay the local taxes at the time of receipt of your order.




Hey tech. Will use your usual means of transport for each shipping area.




The delivery time will be 5 to 10 working days after the acceptance of the Request and after the revocation period (24 hours). ( it might be different for special countries)


If we do not have the product we will notify you within a maximum period of 72 hours * in days Working conditions. In case you notify us a term that does not meet your needs we will try to offer you possible alternative solutions or the cancellation of your order.




The products will be invoiced at the prices in force on the date of acceptance of the corresponding order.


The prices that appear in this page WEB are valid except error or omission. If there are price changes and are not updated on the WEB pages will be notified to the buyer of this fact at the time of placing the order.




Until full payment of the price, hey! Tech reserves the right to own the products they have Been sold through financing or price deferred. While the full payment of the price is verified, delivery to the Customer will be made as a deposit with the right to use the product, and the same must be maintained Physically at the destination address of the order.




The data provided to participate in the present promotion will be entered in files responsibility of Hey! Tech and Crambo and will be treated to manage such promotion. You can exercise your ARCO rights in Such files in the CRAMBO customer service on the telephone 916487283 and at the addresses Provided in the Terms and Conditions of this promotion.




Hey tech. Compensation for the products sold up to a maximum amount equivalent to price of the product in question, noting that it is not liable for losses caused by misuse of the products or without taking the measures required by due diligence in such use, nor of any loss Indirect (loss of profit, data, etc.) that a customer may suffer when using such products. Hey, tech, I do not know Is responsible for errors that may exist in the production of this catalog.




The transactions carried out based on the present table of general conditions will apply legislation, regardless of the destination of the orders and in accordance with the legal provisions in force in every moment at the state level or the Community of Madrid. Likewise, for any dispute between the buyer and hey! Tech. The parties, with renunciation of their own jurisdiction, are subject to the jurisdiction of the Courts :Courts of Madrid or San Fernando de Henares.




In order to prevent a minor from performing transactions not authorized by his legal guardians, hey! Tech warns that any purchase on is only authorized to persons over age or under the authorization of their legal guardians.






Any commercial communication made via email ( Will be answered within a maximum period of 72 business hours. If for any reason we have not answered you within this time you can contact us directly by calling 902 200 707.




Hey! warrants to the purchaser and end user that this product will be free from defects in both material and workmanship and (if a User Manual is provided) will be in accordance with the specifications and basic descriptions of the Manual During the warranty period. The “Warranty Period” is applicable to the product and accessories included in the box for one year after the original date of purchase from a retailer, in accordance with the dated purchase receipt. This warranty gives you specific legal rights, other than those your state or jurisdiction may grant you, which may vary.


Repairs and Warranty Service: If the product is defective or does not conform to the warranty specifications, and hey! Tech receives the product and the rest of the information and materials required before the end of the Warranty Period, Crambo Repair and / or replace (as long as it deems appropriate) the product. This is the only way to repair.


Legal Disclaimer


The functions of Hey! depend on the operating system and the version of that system, every time new operating systems are released, hey! works to adapt its solution to these new versions or changes in the policies of the same, although it can not guarantee that future changes in these operating systems do not affect parameters on which all the functions of hey! are based, in which case we will work on the possibility of maintaining all the functions offered to date, not depending on hey! the achievement of that goal.